Terms and Conditions

Last Updated: 3/3/2025

Welcome to Caterlux! These Terms and Conditions govern your use of our website and the purchase of kitchen equipment from us. By accessing our website or placing an order, you agree to abide by these terms.

1. Definitions

  • “We,” “us,” “our” refers to Caterlux.
  • “You,” “your” refers to the customer or visitor of our website.
  • “Products” refers to the kitchen equipment and accessories available for purchase.

2. Eligibility

To place an order on our website, you must be at least 18 years old and have the legal authority to enter into a binding contract.

3. Orders & Payments

  • All orders are subject to availability and acceptance.
  • Prices are listed in AED and may change without prior notice.
  • We accept payments via [list of payment methods].
  • Orders are confirmed only upon successful payment.

4. Shipping & Delivery

  • We ship within Dubai and other regions of the UAE.
  • Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances.
  • Shipping fees, if applicable, are displayed during checkout.
  • We are not responsible for delays caused by third-party carriers.

5. Returns & Refunds

  • You may return unused products within [number] days of delivery.
  • Products must be in original condition with packaging intact.
  • Refunds are processed within [number] days upon receiving the returned item.
  • Custom or perishable items are non-returnable.

6. Warranty & Liability

  • Products come with a [number]-month warranty against manufacturing defects.
  • We are not liable for damages resulting from improper use or installation.
  • Our liability is limited to the value of the purchased product.

7. Intellectual Property

  • All content on our website, including images and text, is our intellectual property.
  • You may not reproduce, distribute, or use our content without permission.

8. Privacy Policy

Your personal data is handled per our Privacy Policy, which can be accessed [link to Privacy Policy].

9. Governing Law

These terms are governed by the laws of Dubai, United Arab Emirates. Any disputes shall be resolved in the courts of Dubai.

10. Changes to Terms

We reserve the right to update these terms at any time. Continued use of our website implies acceptance of the latest terms.

If you have any questions, please contact us at caterluxjabalali@gmail.com